Start free. Upgrade when your team needs it.
Every plan includes the same 11 industry experts and bias-detection guards. Pay only for the AI horsepower and team seats you need.
No credit card to start Β· Cancel anytime Β· Bilingual (EN/KO/JA)
Solo practitioners trying 5 Whys
- 3 analyses per month
- All 11 industry experts
- Role-aware analysis
- 6 cognitive-bias guards
- 10 premium credits to try GPT-5-class AI
- Export results
Engineers, SREs, and ops leads running RCAs every week
- Everything in Free
- GPT-5-class AI on every analysis
- 100 credits per month (~30 analyses)
- Team collaboration, up to 3 users
- Priority email support
- Coming soon: PDF/Notion export, custom templates
Billed monthly via Paddle. Cancel anytime from Account.
Teams of 4+ or organizations with security/procurement requirements
- Everything in Pro
- Unlimited team members
- Dedicated account manager
- Custom integrations (Jira, Slack, incident tools)
- Annual invoicing & SSO
Need a one-time top-up? Add credits, never expire.
Credit packs are consumed after your monthly credits run out. They never expire.
Frequently asked questions
What counts as an "analysis"?
A complete 5 Whys session, from initial problem to root cause. You can revise, branch, and export it as much as you want without spending another credit.
What's a credit?
Pro uses a credit system so you only pay for what you use. One full analysis costs 10 credits. Pro includes 100 credits/month β about 30 analyses for typical teams.
What happens at 3 free analyses?
You can keep reading and exporting past analyses. To start a new one, upgrade to Pro or buy a credit pack β your data stays put either way.
Can I cancel anytime?
Yes. Cancel from Account β Subscription. Pro stays active until the end of your billing period; you keep access to your analyses forever.
Do credits roll over?
Monthly credits reset each billing cycle. Bonus credits from packs never expire and are used after monthly credits.
How does team collaboration work on Pro?
Invite up to 2 teammates. You share one credit pool, but each member gets their own login and analysis history.
What is your refund policy?
Email andy@andineering.com within 14 days of purchase for a full refund, no questions asked.
Still deciding?
Start your first analysis on the free plan β no credit card. Most teams know within 30 minutes if 5Whys XYZ is right for them.